As part of a mission to improve success rates and decrease technical violations and escapes, Time to Change Community Corrections (TTC) has turned its treatment team meetings into training and growth development meetings under the guidance of Evan Crist, Psy.D., founder of CorrectTech. Dr. Crist is leading a shift in culture and organizational change by educating his staff members using TTC’s own data to help equip them on this mission.

I attend these meetings and am happy to be included in this exciting culture change! My goal, as CorrectTech’s customer development specialist, is to reinforce TTC’s goals for using agency data to drive decision-making in my individual community corrections staff coachings and group trainings.

I am thrilled to see the data management system in CorrectTech’s case management software being put to use in this exciting journey!

A case manager supervisor was recently assigned two projects that incorporate collecting data out of CorrectTech.

Assignment 1: What are the success rates for clients with a specific drug of choice?

If your fairy godmother appeared today, what’s the one part of your workday you would ask her to wave her wand at?

Maybe it’s a task at work that you want to avoid at all costs.

Maybe it’s something that you know you need to do but can’t seem to find the time.

For me, it was facing the disheartening and down right frightening task of filing those darn manila folders.

Living in Harry Potter’s Cupboard

Before CorrectTech came on the scene, I was a Case Manager Supervisor and Program Coordinator at Time to Change Community Corrections (TTC) with an office that served partially as a file room.

The stacks of manila folders (with “to be filed” discharged client files, staff meeting notes, fire drill reports, etc., etc.) would stare me down daily, giving me a constant reminder of the terror that came with tracking and storing them. I think the nightmares and cold sweats have finally stopped.

Discharge Wasn’t the End… It Was the Beginning of the Filing Crusade

In community corrections, we are required to store client information following discharge. At TTC, we had to store our paper client files for SEVEN years. For us that meant seven years of historic files occupying real estate in our already overcrowded filing room plus the accumulation of new files.

The Frightening “Can You Get Me That Information Real Quick” Request

Have you ever felt like someone kicked the wind out of you with a request for information? You were starting to feel some momentum on your daily routines and then, BAM, someone creates a windstorm with what they think is a simple request. That’s how I felt as a case manager AND administrator before we had CorrectTech’s case management software system that made these interruptions of my daily routine easy to respond to quickly so I could get back to my work with our clients.

I’ve written about the unsung hero’s hectic job before and the frequent interruptions are just one area that contributes to our challenges. Organization and easy tracking are crucial to keeping our duties manageable. No matter what job we have or task we are working to accomplish in a community corrections agency, someone is going to interrupt our flow. Don’t worry; our needs have not been ignored.

Problem Solved!

Community Corrections Manager is a Hard Job

You are responsible for the things you do, don’t do and should do. You are also responsible for the results and decisions of your team. You have to answer to a variety of stakeholders. After all the meetings are done and requests for information are made, it is hard to find time to connect with your staff or focus on results. If you had a clone of yourself to sit in on all those meetings, you could save a lot of time. I can’t offer you that, but I can show you the next best thing out there.

CorrectTech community corrections software offers managers all the information they need at their fingertips. Among the many benefits for the manager, every part of the client file is accessible and the results are all stored in our data management system.

Check out our newest animated video “Manage People, Not Data” for some specific highlights.
This is part 2 in a 3 part series on our powerful data management system – make sure you watch them all!