CorrectTech Named a Top 10 Corrections Solutions Provider for 2019

CorrectTech is honored to be chosen by GovCIO Outlook as a Top 10 Corrections Solutions Provider. Nominated by a customer, CorrectTech’s recognition as a solution to agencies looking to modernize operations and case management demonstrates that paperless and digital offices are here to stay.

Eric Tumperi, Chief Problem Solver and CEO loves redefining the status quo in the community corrections industry. Eric and founder Dr. Evan Crist have the same motivation: Passion for providing agencies and organizations with high quality, affordable, and effective automation solutions which allow staff to focus on what matters most –people!

CorrectTech’s newest endeavor combines artificial intelligence, machine learning models, and predictive analytics solutions to develop promising new practices to deliver timely insights and interventions that CEO Tumperi believes will contribute to reducing recidivism.

What a powerful statement made by Dr. Ed Latessa while speaking about what works and doesn’t work in reducing recidivism at the OCCA conference in May of 2018. Of course, you need referees in a game and metaphorically when running a community corrections program. We must play by and enforce the rules, but coaches win games and make their players successful. Community corrections does need staff that “blow the whistle” when clients go out of bounds, give appropriate consequences and redirection, but that alone only keeps people in bounds during the game, it doesn’t teach them how to improve their skills and improve long term. In my experience, Dr. Latessa is dead on.  Staff naturally gravitate towards being the rule enforcer rather than the encourager. Getting staff to take on coach as their primary role is something that can’t just be trained, it must be immersed in the daily culture of the program. 

When you hear the words Community Corrections what is the first thing you think of?

As a Community Corrections veteran of a residential program in Colorado, when someone asks me what community corrections is…my first response is, you may have heard it called a “halfway house”. And very egocentrically, I assumed that’s what it meant for everyone who said, “community corrections”. While I worked alongside probation and parole previously, when I started to work for CorrectTech I learned much more about what community corrections first means to others in the field and some minor differences and similarities in all the different shapes, sizes, and flavors of community corrections. I found it very interesting…maybe you will too.

Community Corrections is Changing...Are You?

Change is hard.  We expect our clients to change but when faced with change ourselves, we can often resist.  We expect someone who has lived a certain way for 20, 30, 40+ years to make abrupt changes but when we give up sweets and our colleague brings donuts in, we gobble them down and vow that was the last time.  We get a speeding ticket and vow to not speed anymore but once the initial sting has worn off, we look down and notice we are going 40 in a 30 and didn’t even realize it.  It’s so much easier for people to change when it’s not us.  It takes a lot of practice, new habits and even failure, to change.  Sure, there is a valid difference, if an offender doesn’t change criminal behavior, there are serious consequences to their freedom, not just to their waistline or pocket book.  But if those consequences were all it took; community corrections might not exist.

Community Corrections is changing. The change has been in the works ever since the early “what works” and “EBP” research pointed us to new approaches.  What is different now is the change is hitting closer to home to the daily routines, decision making and programming.  We know this through our conversations with practitioners all around the country and many in some of the most progressive states in community corrections, who are looking for support in meeting new and existing requirements from oversight agencies.  While many in the field are excited about the changes, others are left feeling anxious, frustrated and resistant to change.  Just like many of our clients feel upon entering a program.  While it is easier not to change our own practices, we must continue to try new approaches and work to improve long term results.  It doesn’t mean we don’t hold our clients accountable, it means we expand and adapt our approach and learn we have other tools in our toolbelt.  People, even community correction professionals, must be held accountable to change in ways that move towards improved results.

Fun with Data Management…. Really?

How many of you community corrections practitioners dread pulling together month end, quarter end or worse…year end program results? 

So, you are wondering why I would include “fun” in the same sentence as data management.  What’s more surprising is it’s me who is having fun with data management.  I am not a big data person.  Research, spreadsheets, data analysis, not my cup of tea. Include me in on a problem solving, “what works” or implementation discussion and I’ll let someone else do all the research. 

However, you’d be surprised how much better data can be when you don’t have to do any data entry to view basic and complex data analysis for your community corrections program operations.  

Check out an example of just one way we make data fun in our newest data management video “Fun with Data Management - Monitor History”.