The Frightening “Can You Get Me That Information Real Quick” Request
Have you ever felt like someone kicked the wind out of you with a request for information? You were starting to feel some momentum on your daily routines and then, BAM, someone creates a windstorm with what they think is a simple request. That’s how I felt as a case manager AND administrator before we had CorrectTech’s case management software system that made these interruptions of my daily routine easy to respond to quickly so I could get back to my work with our clients.
I’ve written about the unsung hero’s hectic job before and the frequent interruptions are just one area that contributes to our challenges. Organization and easy tracking are crucial to keeping our duties manageable. No matter what job we have or task we are working to accomplish in a community corrections agency, someone is going to interrupt our flow. Don’t worry; our needs have not been ignored.
Problem Solved!
CorrectTech solves problems like these because practitioners who designed it believe we can and should focus our energies on our clients. CorrectTech helps us make these interruptions less frequent (my boss can now pull his own reports!) and our staff can get the answers they need quickly and effortlessly because everyone has access to the data.
Day-to-day Operational Questions: Case managers and security staff can answer questions about day-to-day operations with little effort. No more shuffling through our “to be filed” pile or shuffling through binders. Managers can find information they need without having to track down a case manager or client file.
Program Evaluation Questions: Because research brings questions and changes in “what works” and our quest to improve community corrections is on-going, having data at our fingertips is essential to keeping operations moving and being able to respond confidently and study our own progress.
The Data We Need
The data we need is easy to find because the CorrectTech Data Manager organizes it into powerful and simple views and reports. We can see the data the way we need to see it.
- A small sample of the information needs that our data views answer are:
- Tracking client progress, goals and interventions
- Accountability and positive reinforcement results and trends
- Oversight of operations – across programming, security, and staff
- Studying your program successes and failures
- Agency best practices research and findings
- State and Federal compliance standards
- Expanding your program, local zoning committees
- Reporting to local boards and oversight agencies
- Reporting to courts, probation and parole liaisons
What Does your Data Tell You?
With CorrectTech’s Data Manager, we make informed decisions for our agency based on OUR data…. not someone else’s.
This is my story. Do you have the data to tell YOUR story?
